Cancellation & Refund of Order
enhanceclinics.in reserves the right to cancel any order without any explanation for doing so, under situation where enhanceclinics.inis not able to meet the requirement of the order placed or during the misuse of gift coupon. However, Enhanceclinics.inwill ensure that any communication of cancellation of an order, so cancelled, is intimated by email or through phone within appropriate time to the concerned person and any applicable refund will be made in reasonable time.
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Consultation Cancellation Policy
- Consultation cancellation can be processed only on the basis of proper justifiable reasons & within 48 hours of booking the consultation.
- After cancellation of the consultation refund will be process on the same channel in which we received the payment within maximum of 21 working days.
Return and Refund Policy
30-Day Simple Return Policy
In case you want to return the product purchased online through enhanceclinics.in, you can do so, within the time period of 30 days from the date of dispatch. But, do ensure that the products returned are not rendered unsealed. Below mentioned are conditions that would not be considered valid for the return of the products purchased. As the products get returned & received by us, you can either opt for cash back or a refund voucher.
How does it work?
Follow these simple steps to return a product:
- Place the product in its original packing
- Insert the original invoice and also mention the order number on a paper
- Seal the pack properly
- Contact our customer care number. Support executive will guide you to the nearest location address.
- Send it to us.
The refund process for the money will be initiated only after the product is received by the enhanceclinics.inauthority. You would be duly called by our executive and asked for the conformation of the cash back or the refund voucher.
The amount will be paid back through the same way it was paid. If the payment of the product was made by Credit Card or Net-Banking, the same would be refunded. And if the payment was made by cheque or DD, we will also send the cheque on the billing address of the buyer. Initially, the refunds are processed within 30 working days but, in case of payments via cheque may take few more days to get delivered to the respective billing address. The fund will be credited as you deposit the cheque.
The above stated Return Policy is applicable only for the Indian Customers. We won’t entertain any exchange, returns or refunds for the products sold to international clients. This is due to prohibitive shipping costs.